Had a great experience with Jason at Auto Nation Honda 104 in Colorado - friendly service and immediate responses !

I came in and met with Luis. We test drove a used vehicle and ended up driving off the lot with it that day. The staff was amazing from Luis all the way to Kimber in finance. As a bonus, they even made sure the gas tank was filled up before I left. I will definitely come here again when the time comes to purchase another vehicle. Thank you to everyone!

I’m very frustrated with this Honda service. I had my car in for service last week and the service was not done. Then I was given a service advisor and awaited a call back as to when parts were to come in and a reschedule date for service. A week and a half later, and two calls I have made, yet still no call back. I’ve waited almost an hour to speak to someone, and again was told they would call back. Never called.

Donovan was fantastic! He helped me with a warranty repair and made sure the whole process was seamless. Great communication and follow-up!

I have been taking my car here for service for 15 years. Friendly, efficient, and fairly priced.

Everyone here is very friendly!! They had us in pretty quick for a oil change and had us out.pretty quick too. I will for sure be back, wonderful people here!!!

I was surprised how quickly my oil change was completed. They looked extremely busy when I pulled up, but I was in and out in 45mins!

servicio 100% satisfactorily! 👍🤓

Bob will handle anything the salesman can back up!

Always an easy in and out for me, effective work and always kind. They have had a lot of the same dedicated employees too in their service/parts dept, which is nice and shows a lot.

My Honda Odyssey was due for an oil change. I had an unexpected opening in my schedule and dropped in on the service department on my way home. I was happy to learn that the shop schedule was flexible enough to allow the service within an hour or so.

Worst place to buy car in the town .. they will rip you off if your're not smart

Visit was good, service techs were great. Only 4 stars due to not having me on the schedule even though I schedulded onsite a week in advance and got an email showing my appointment was schedulded.

I got the oil changed and tires rotated on my Honda CRV. I was in and out in 30 minutes - I was shocked! PLUS they gave me a free car wash...bonus! Much improved from past visits and they are on the right track great customer service.

The technician was very friendly and helpful.

Very helpful and accommodating to our needs.

I walked in and there was the same guy (Brett) who sold us a car about a year and a half ago. I said I wanted to see the Ridgeline. He took us there, told us about it, went for a drive, fell in love, bought the car, and drove home. Easy peasy.

I had a 7am appointment to drop my car off and was supposed to have car maintenance done for a recall. Talked to two younger guys at service desk and was informed to fill out my envelope and put keys inside. Called service department around noon to check status of my car and and none had a clue about anything and they would call me back after checking around shop. Called back two hours later and no one answered my call so I left a message. Still no response. Came by after work to see what was going on with my vehicle and still no one knew anything. Walked back to same exact area that I was informed in the morning time to leave my envelope with keys and they are sitting in same spot. Came back to service desk to speak with manager and explained how I had a confirmation email for appointment and how I was instructed to leave my keys in a certain area. all she can say is that I put them in wrong area and she can squeeze me in on another date? Quality at its best. I appreciate all the help

very fast oil change

Great & quick service.

Took a little longer than I was expecting but overall an easy experience!

The service was friendly. The advice was refreshingly transparent. The work was faster than anticipated. It cost me about 15% less than what I was anticipating, so that was a pleasant surprise.

Fair deal on the Ridgeline (given the auto market right now), and fair value in my trade. Steve was great. Understood our position and what we were looking for, didn’t try to game us, we all came away happy.

Worst service here won’t come back

Professional, fast, friendly

Had a great experience with Auto Nation and our salesman, Jon. Got the car I wanted for a good price and was able to trade my old car in. Happy ending for everyone.

The staff is always very helpful and the work is very good and always guaranteed. I came in for an oil change, this time, and they did a 21 point inspection that revealed a couple of minor issues and discovered a small leak, which they were able to fix right away and, thus, prevent a future problem. After consulting with me, they resolved the minor problems by installing factory parts. I feel very confident that my vehicle will perform reliably, now, and the pleasant experience with the employees is a big part of the reason that I have done, and will continue to do, business with AutoNation for many years!

Fair pricing, John B. the salesman gave me a video walk around since I was out of state, and provided me a ride from the airport. Once I was there everyone was friendly and extremely helpful with the whole buying process.

They do a great job with a smile. Just seems like they need to hire some more people to help behind the counter; both dropping off and picking up the car took way to long due to lack of staff.

I purchased my vehicle from these guys in 2016 and that was a smooth process. It has been dealing with the service department that has been a nightmare. Last year it took WEEKS to get in with them and get an answer on some work my car needed. I spent hundreds thinking I fixed it. I had finally gotten an appointment, waited 6 hours for them to even look at it, and had to leave my car overnight with them since they got to it so late in the day. I went to another dealership recently for a software update and they found that my transmission was simply plugged up not allowing it to vent and leaking fluid all over the bottom of the car, estimating me another $400. I have left multiple voicemails to talk to them about this and get it sorted and I haven't received at call. This is unprofessional. I want my money back and can't even get a call returned.

Carlos Sanchez helped me and my family find exactly what we needed. Stand up guy, and made the process quick and simple. Will be holding on to his business card for any future needs. Appreciate the service.

Arrived at Auto Nation at 9:10am Monday morning for oil change, without appointment. They finished before 10am. I am very satisfied!

We came to Auto Nation to check out Honda Passports. Although we loved our 2020 Honda Odyssey, we thought we might downsize if we found something we liked. We didn't really know what was available. John McGuinness was the perfect salesperson to help us. He was friendly and knowledgeable and took his time explaining everything we wanted or needed to know. We walked in just looking at options and ended the day with the Honda Passport Trailsport - the most awesome car we've ever owned! After our purchase, John helped us move everything from our Odyssey and set up different features of the car. Our financial person, Fab was equally wonderful! He made the process so simple! And Dan the general manager came to talk with us and offered assistance if we needed anything. The day after we bought our Passport, I took him up on his offer. I couldn't find my coat and had people at Autonation looking all over for it! They were so patient! They make an awesome team and we couldn't be happier with the whole experience.

As a first time car buyer I was pretty nervous and as soon as I walked in I was helped. The staff are welcoming and friendly and made my whole car buying experience smooth and easy, easily a 10/10

Fast and informative! Front desk was great.

Came in for service and they were efficient, friendly and respectful.

I was greeted quickly and waited for my oil change, etc. I was pleased that in an hour or so all work I requested was completed. I will return there for service on my almost 20-year-old Honda Pilot, which has yet to let me down.

I bought a 2017 CRV. My experience with Carlos and Steven was great. The first night I went to see the vehicle I got there and found it had been sold. Carlos showed me other vehicles on the lot and promised to find the car of my dreams. By the time I got home I received a text message from Carlos saying the car that I wanted was there. I returned to the next evening. Carlos who was extremely busy at the time found another one of the salesman Steven to guide me through the process of purchasing my dream car. Steven took me for a test drive explained vehicle to me AutoNation gave me a fair estimate for my trade. Got me the payment that I was looking for. And I was off with my dream car. Thank you Auto Nation Carlos and Steven for all your hard work and help

This service department never disappoints. They were very profession and expedient. I appreciate the customer service and teamwork they displayed.

I definitely trust Autonation Honda more than other franchises, I have been servicing my car with them for over 3 years now and they do a good job.

I just got a 2018 Honda it’s my first vehicle under my own name and my salesman made sure I was token care of. I stayed there for a while due to how busy it was but my sales man kept us company and talked with us when he could and wasn’t busy. Other then that the service was perfect and I would definitely get another car from here My car is great I’ve had no problems with it, it’s a wonderful car and I love the decision I made to go with autonation honda

I had a great experience purchasing from this dealership with Jacob Garcia as my salesman.

We were impressed witht the efficiency of the transaction in purchasing a new Honda CRV hybrid. We were pleasantly surprised that the car we were interested in was available the very next day. Nick Maltese, the sales representative we worked with was helpful and knowledgeable. He provided instructions on how to operate some of the newer features - we had never that type of "inservice" before. we would definitely purchases another vehicle from AutoNation Honda

Everyone was very welcoming and helpful. Very professional and to the point.

Quick work, clean place to sit and work while I waited with good wife and coffee. Courteous staff and reasonable price.

I had a good experience at AutoNation Honda at 104, they had the car that I wanted and everyone was friendly. My sales representative was Jay who helped me throughout the process.

AutoNation Honda's service department is very busy. Even though they provide extraordinary work they do keep you informed of the work being done and what is expected in the future. This keeps the guesswork out of play and also keeps your Honda Accord reliable. Thank you for your service.

Everyone was friendly, professional yet personable. Each individual we worked with treated us like people, not like a potential sale.

I had quick and efficient service. Customer service was a 5 star experience. Very professional!

I honestly had almost given up on my Honda Pilot - lots of little things were breaking on it (even though I just bought it brand-new 3 years ago), I had a scary warning light that recently popped on, and my last experience with this Service Department was horrible. I was surprised because I've always heard such great things about Hondas! When I walked in for service yesterday and my service advisor Kristell and I started talking, I casually mentioned as an aside, "Oh, I'll never purchase another Honda again." Well, she made it her personal mission yesterday to change my mind...and it's definitely heading that way! She was super-personable, explained everything to me in detail and managed to finagle a couple of deals for me, even though my car had just passed over the 36,000 mile mark. I REALLY appreciated the partnership she developed with me as their customer - I finally felt some of the Honda love! Thank you so much, Kristell - you are amazing and I will ask for you personally when I need to come back!

I went in for an oil change for the car and the 14 point inspection. The service desk was helpful and informative.

Service department is terrible

This is the fourth car we've purchased through AutoNation Honda at 104th. We've had a great experience each time! This last purchase, for my daughter, was painless. Trent was awesome and helpful. Definitely a place we'll go to again.

Jason is always great and very helpful.

What a joke! called in to make appointment for issue that was apparently already know but without available fix till months later(software updates). However they failed to say anything till after I show up for appointment. Waste of time. I wont be back to this autonation. Also had asked about having tpms replaced ok yeah come in again after they take the car for the day oh sorry we dont have the parts and dont know when we can get them. Their so call inspection of the vehicle said new tires I had put on 6months ago needed replacement 🙄 watch out!

Absolutely fabulous service! Had me in and out quickly and back on my way to getting things done!! Thanks everyone at Autonation 104 for your hard work 😄

The service department did a great job communicating with me throughout the day with the progress of my maintenance check up. However, when I went to pick up my vehicle I was told I would need to pay extra for a diagnostic for my battery. I asked why I would need a diagnostic on a brand new car battery. I was told to call and speak to the service manager. I called the next week and left a message for the service manager expressing my concern that we would need a diagnostic on our new battery and never received a phone call back. When we purchased our new Honda CRV they did a charge on the battery, saying this was normal. Stephen Miley and Leo Baquerizo were our sales specialist. I am not sure who to contact to get help with our concerns.

Friendly staff and on-time service as promised , fair pricing as well! Donovan did a great job taking care of my accord’s b 1 2 service . Definitely recommend this dealership

Always great service!

Nice staff from sales Dept. to service Dept. We went to the dealer to buy a passport trail sport but found out it was not what we wanted. Jon, the sales showed us the passport elite that we liked. The experience of purchasing was very smooth & pleasant.

Don't pay more than MSRP on a new vehicle. There is plenty of mark-up already on used cars. Save your hard-earned cash. Drive 10 miles down the road and save yourself $1000.

Just wanted to give a shout out to the service crew at Auto Nation Honda in Westminster. We just purchased a Honda Insight from a used car lot down in Denver for my 16yr old daughers first car, but the radio was not working. Needed a code entered, and they guy we purchased from tried to plug in the codes he had , but locked it out. He said just take the car and registration to any Honda dealer and they will hook it up. So I pulled in the lot, a sales guy told me to go down to service., and they had me to pull in and and sure enough, never spent a dime in the place and they full on gave a red carpet experience, took some work, but they figured it out, 15 minutes in and out the door. I I did not catch names, but thank you for the great customer service!!!! Could never give my daughter her first car without the radio working, Thanks again!

I have always had great service with Honda. Last Saturday I worked with Jason, who was just awesome. I was very happy with my service!

We had our 2020 Honda Odyssey serviced on Friday. Saturday morning pulled it out of the garage to find multiple oil spots in the garage. Called and had to leave a message. Never got a returned call. Called again Monday. Same story. Called again Tuesday, was told our issue was going to go out to the General Manager and Service Manager and we'd get a call back soon. Still waiting for that call. mean while we've got cardboard down in the garage to catch the oil from our $40,000 vehicle that wasn't leaking before taking to Autonation Honda at 104th.

Really good service. Offered competitive APR

Got a good financing options and has really good customer service.

Went to get an airbag recall done, took 2 phone calls to set up the appointment. They did the work quickly and let me know it was done. But after I picked up my car the airbag light is on, I keep calling to try to get it resolved but and they keep saying they will have someone else call me back. Still no call back, I would go somewhere else. But they have to fix it. I would not recommend going here to get a recall fixed, they seem to just not care

After 2 years of barely driving due to Covid, I needed a lot of maintenance done. Honda 104 took care of everything I asked to be done. Now if the supply chain could get that air intake box in, I would be a 5 star reviewer.

The service people here are absolutely terrible. My car has been here for almost two weeks and I have been out of work, they have terrible customer service, they never answer the phones and they almost never call you back. Almost makes me want to sell my Honda so I never have to bring it back here again. If I could give it 0 stars, I would.

They fixed the car when no one else could. I took it to several places and in the end I had to take it to them. The cost was about what I figured it would be so I didn't feel gouged.

service advisor did a very good job, fast, detailed info, intelligent, good communication

Went there to check out 2021 Pilot , and sales person Trend was so helpful . we drove a few models and ended up getting a 2022 Passport which fit my needs better then Pilot. Everyone their was pleasant and helpful.

Definitely coming back to this branch! I’m really impressed and thankful for the customer service I experienced :)

Very attentive and worked around my schedule. I gave only 4 stars since it was supposedly detailed and the windows were still grimy. However, Nick was amazing and super knowledgeable. Financing went smooth.

Trent was super helpful! We brought our three kids and they still talk about how Mr. Trent made them hot chocolate. Trent kept us informed through the process. If I had any questions he was easy to get a hold of and answered all that I had. Fab was great to work with in the financing department. Everyone was so friendly!

The scheduling process was quick and easy. My car was in and out in less than 2 hours and the staff was friendly and professional.

Fast, friendly service. Everyone was very respectful and knowledgeable.

I had issues with my engine within the first year of purchase. it was a used car, had 150k when I purchased, so these repairs weren't a surprise. I had purchased an extended warranty just in case. I'm glad I did. They went above and beyond to advocate for me with the warranty company when they didn't want to pay for my vehicle repair, due to being beyond the warranty timeframe. The warranty company ended up agreeing to the repair. After further investigation, it was discovered that my entire engine would need to be replaced. The Service Manager, Bob, again advocated for me and got an engine with half of the miles put in my vehicle, along with all of the original repairs, all covered under the warranty. Their service department took the time to explain to me what was going on with my vehicle and helped guide me through this process. Extremely grateful for this, saved me a ton of money and headaches.

I had an emergent problem on Vail Pass...could have been engine and/or cooling system problem. In any event, I was stuck with a nonfunctional car on my way from Eagle, CO to Colorado Springs. Called AAA and was towed 90 miles to the "nearest" Honda dealer, AutoNation Honda 104. Arrived there a bit before 2 PM (2+ hour tow). Service was "busy" but they expedited my situation and I was out before 5. Radiator hose had essentially been pulverized, engine tested and was ok, cooling system flushed, car tested on road. Pictures of the real culprit-radiator hose clamp had never been in "locked" position...once shown to the last folks who had worked on the system (after a "deer hit" a few months ago) immediately recognized their fault and wrote me a check that covered my bill (which was way less than I'd expected, too). The service team, from desk to mechanic, was exemplary in every respect..."an 11 out of 10, if that were possible.

Automation Honda is a great dealership. I like to do business there.

They are always friendly, thorough, and fairly quick. Alex and the rest of the team I worked with were super helpful and friendly. The waiting area is clean and it was easy to connect to wifi.

Nice people who work here

This was my first time financing a vehicle, so it was a little scary and i was nervous. I drove from Espanola, New Mexico to Denver. I was worried about driving that far and coming home empty handed. Well.... I met with my salesman Jacob... off the bat he was super nice very welcoming... we sat down to discuss my options... He was very helpful and knowledgeable about the vehicles they had in their inventory that I qualified for.. He picked out the best one for me to test drive and with his help I drove home happily with a new car that I love. He made my car buying experience great. 10 out of 10!!

Great Timely Service on my Honda recall

they call and followup reliably

Their service dept is exemplary

Worst place to buy new car. The sales representative are not friendly and trying call customer even if they do not car, so that they can show other cars.

Jason in service is great, honest and communicates with his customers. very happy with my service. Thank you

The purchase was very smooth and easy. No surprises!

Very Nice, good customer service. I wanted a specific harder to find color for my Honda and they were able to make it happen.

Everyone at this location is super welcoming and not in your face, they took the time to show us options and made sure we were happy with what we got. Any questions that I had, they were able to have answers for me and made sure that all my needs were met. For sure would come back for another vehicle!

After a poor sales experience, I gave the dealer another chance and took my new Civic in for its first routine service. I believe that the service work was performed adequately, but they lost my car keys. Unbelievable! After a 30 minute search all over the service department, they found them filed in the wrong place. I expect a Honda dealer to have their act together.

You were awesome, Leo. Helping me with pre-ordering my HR-V and going above and beyond helpful with the process. I am very happy with it. The feel is similar to my old car and is the right fit for me. Everyone very helpful!

Great dealership! The staff here makes you feel at home. I loved how you could reserve a car for two days. This was handy as the Chevy Avalanche That I had been looking at was in high demand and I could not get to the dealership right away. Steve Oswald, my sales man was very professional and friendly. He gave me all information on the truck that they had found and fixed as it was a 2013. I don't remember the Financial officers name but he got me a lower rate then what first quoted to me, which will save me thousands of dollars. This was the best Autonation I have visited, some of the others seem to big or to busy to get the attention I did here.

The service department is great. They helped me get work done through a 3rd party warranty, it was a headache but everyone was kind and helpful.

I had my truck serviced for a recall and I was in and out quickly.

Great service. Friendly customer service. Great overall experience!

I'm a first time car buyer and had a wonderful experience purchasing my 2020 Honda Accord Sedan! I went in with my parents and was greeted by Nick. He listened to our needs and was very knowledgeable. Danny, our finance manager, made the final steps flow smoothly. He went the extra mile to find me an amazing deal for my car. We went in to just look around but within a timely manner I left with a beautiful car. I really appreciate the graciousness of everyone at Honda in Fremont!

I was acknowledge n asked to please wait. Very pleasant person w all customers that I could see n hear. Even gave me a coupon for free car wash

I scheduled my appointment 2 weeks in advance for a recall. Upon arriving for the appointment I waited 15 minutes for someone to talk to me to get my car checked in. Then 15 minutes into my ride home I received a call that they did not have the part they needed to replace for the recall and that they couldn't get it until the next day. Since I did not have a ride set up for the next day, we turned around to go get my car. I waited in line to be helped for several minutes and was then passed over to another person, who I had to wait several more minutes for. Again, I had about a 15 minute wait to be helped just to get my keys back for my car that they couldn't fix despite my appointment. The staff were friendly and apologetic when I finally got to talk to them, but the experience was frustrating and seems like it should have been avoided given the nature of my appointment. The whole process took over an hour and I still need to get the part replaced.

We’ve been going here the past two years with two vehicles. No issues with their work. But the customer service…. When you drop a vehicle at 9a for an oil change and small recall work you’d expect to get same vehicle back that day. Or a call saying it would be the next day. But no call and no one answering the phones, or returning the messages your system says to leave is really unacceptable. Had to drive over there the next afternoon after 5+ calls not answered, 2 messages not returned. No thanks. Do better.

We have been Subaru owners since 1987 but decided to look at the Honda CRV. Our neighbour recommended AutoNation...car prices are fair and the negotiations are straight forward. We couldn't have asked for a more positive experience...from our salesman Steve to the quick arrival of our amazing 2022 Honda.

George and Danny were amazing to work with . They gave us the best car buying experience anyone could ask for . Danny has a good sense of humor which made the financing process tolerable. Thank you for the 5 star service!

I have been going to this dealership since 2016. They are always helpful and informative. The service department is efficient and friendly. If you are purchasing or leasing, the staff will take care of you.

I took my HR-V to have the battery/electrical system checked. Turned out to be a failed battery. This dealer replaced the battery under my car's original warranty, which was much appreciated. They also finished the work ahead of the promised time.

Jason got me in on time and out quickly. Professional and courteous, thats also very helpful early in the morning. Thanks again.

The maintenance staff at AutoNation Honda 104 is always courteous and professional. They listen to questions and offer substantive responses. I am always surprised by how quickly they accomplish the required tasks.

Timely work, excellent service and clear communication. Never felt pressured into services but informed of upcoming maintenance so I could plan accordingly. Definitely returning for future work.

Great car buying experience overall. They even bought a car from me no hassles

Great service and staff!

Jon B. at AutoNation Honda 104 helped me find a car the same day the car I was driving broke down completely. Amidst a US car shortage, Jon was extremely patient and willing to work with me (first time car leaser) to find something that would fit my needs. Many thanks to Fab at AutoNation for helping out with finding me a better monthly leasing deal. Sending all my thanks to the folks at AutoNation Honda 104!

The purchasing process was really easy. I bought a service plan with my vehicle and have not had good experiences with the service center. They are nice enough, but it takes hours to get basic service. My oil change last week was 4 hours. I looked into selling my vehicle back to them a few years after buying it, and they offer way below blue book. I know all dealerships offer below blue book because they want to sell it at a fair price and still make a profit, but they were a solid $5000 under what my vehicle is worth. I also have a brand new set up winter tires on wheels and new summer tires on wheels, worth a couple of thousand beyond blue book.

Took my car in for my first oil change and vehicle inspection. The staff was very professional. First time that I've had an inspection and wasn't pushed by a representative to get extra services done. I will be back to have them service my vehicle again.

Matthew provided the best customer service. The appointment scheduled was on time and efficient.

Krystil was awesome and super helpful. Thanks for helping me take care of my baby:)

I had a great experience here! I got a used 2020 Subaru Forester and I am absolutely in love with it! I worked with the salesman Tom, and he is absolutely incredible and extremely helpful! You can tell he actually cares about you and your future vehicle and wants to help you out! I also worked with Fab on the financial aspect and he was absolutely phenomenal! He got me some amazing deals and I cannot thank him enough! So overall, I had an absolutely wonderful experience and would recommend this place to anyone looking at purchasing a new vehicle!! Thanks again so much everyone!

I went in for an oil change on a Saturday. Even though they were super busy, they were very courteous and professional and did a wonderful job of making it a good experience. I will definitely be taking my car back in the future and would definitely recommend them.

The best customer service experience I've had in a long time. Everyone was so nice and helpful.

I went for an oil change and tune up. Great service always and it didn’t even take as long as they said it would. Got my headlights restored and those look great, almost like new!!! Always a good experience.

Everyone is friendly and they give best in the service

Scheduled a routine oil change and tire rotation for 9am. I read this disclaimer at the location that the autonation Honda 104 was under staffed so they appreciated customers patience but the issue I had with the entire process was, after reading this, I expressed to the guy that I understand that wait time might be extended due to staff shortage and I had obligations in the early afternoon so would it be best for me to reschedule? He assured me it would only take an hour, at most hour and a half and that he would come get me in the waiting area after it was done. So hearing that, I obliged and proceeded to sign the paperwork. Long story short, after waiting for well over an hour and a half, I finally decided to leave the waiting area and check the status of my vehicle only to find out that my key and paperwork were on the counter amongst several other car keys and my vehicle had been ready for awhile and I was just handed my key and paperwork with no verbal breakdown of my cars 5 point inspection. There was someone else who wasn't originally at the counter when I first checked in who checked me out. I didn't leave autonation Honda 104 until around 1230pm, and ended up being late to my other appointment that afternoon. My issue is not with the service of my vehicle (so far) but with the customer service aspect and lack of communication. I would have gladly rescheduled had I known I'd be waiting as long as I did for a oil change but I will not be returning to this location. I have received much better service at autonation Chevy north and the only reason I came here was because they were booked so far out. Transparency is all anyone wants when it comes to customer service and I didn't get that, that day.

Knowledgeable, friendly and fast service!

Buyer Beware.. Unfortunately due to the character limit, my full experience at this dealership could not be posted, and why only tell half a story. Full review on there Facebook, Yelp and corporate page Due to my experience with this dealership and at the recommendation of friends that work in this same service/sales field. I have sought out legal council.

Read the last review .. completely disappointing in how they treat their customers .

Got my oil change it was super quick

This is the 4th Honda I've gotten from this dealership and always had a positive experience.

I purchased a new Ridgeline from AutoNation Honda 104 late last year. There was a warranty repair that needed to be addressed. The service manager at this dealership made a personal effort to resolve the issue to my satisfaction. I appreciate the personal service that was provided.

Fast Service! They got me in and out in under an hour. Oil Change and Tire Rotation! Thanks again ladies and gentlemen!

Friendly staff and quick service.

Amazing service department! Matthew was amazing and I will definitely be coming here again to get service done on my vehicle! I really appreciate how descriptive and nice everyone was. Thank you service department and Matthew for being amazing and helpful in every way possible!

The customer service was excellent, she remembered exactly what needed to be done on the work and was super nice including having the work done a half hour earlier than was expected. She backed in my car right outside the service door, had my paperwork ready when I checked to see where we were in the work. She and her previous colleagues are the reason I’ve been doing business there for 30 years, five new cars and all oil changes and any work to be done. Thank you, I won’t go anywhere else. Bob Franklin

Garret was awesome.

It was an easy process and all the personnel involved were friendly and knowledgeable.

Not a huge fan of car dealerships in general, but this one was particularly pleasant. Friendly and knowledgeable service, too.

Fast and easy checkin with transparent evaluation and diagnostic! Friendly service and comfortable waiting area. I’m happy to have bought with Autonation Honda!

Made getting a new car possible in the horrible car market right now!

Fast and easy checkin with transparent evaluation and diagnostic! Friendly service and comfortable waiting area. I’m happy to have bought with Autonation Honda!

Wonderful experience. I love my new car!

They did a good job.

The service department is awful! Took my Ridgeline in for a recall initiated by Honda. Was told should take an hour or 2 at the most. 5 hours later they told me they couldn’t do the recall and I would have to make an appointment at another dealership because they couldn’t do the recall there. Said there was other damage done by a 3rd party. When I asked how they knew that it was damaged by the 3rd party, I was told it was because they didn’t do the last oil change. They are incompetent and waist of time. Update: went to another Honda dealership in Boulder Fisher Honda and they were able to complete the recall in 45 minutes. Was there for less than an hour total.

I'm not going to make this long but they were a total waste of my time and did some shady stuff from the vibe I had. Didn't really help at all.

I've purchased several vehicles from them and like this dealership. They've always seem great, however their service department has gone down a bit. It takes a long time to schedule your vehicle. It wasn't always like this.

Donovan is fantastic! He's friendly, knowledgeable and provides excellent customer service! I trust him when he tells me my car needs something done. That trust is invaluable and will keep me coming back for my service and maintenance needs.

My family and I have purchased several vehicles here, they are my go to dealership. I feel they are honest and I appreciate their staff. The only negative is it seems to take longer to get appointments for service lately, it wasn’t always that way. I’ve been told it’s staffing problems, but it’s still a good dealership.

friendly customer service and sales.

First time I shopped at this dealer was the worst experience back in 2020. But this review is for Mark, Mark was very helpful, straight forward, and made the process of trading in a car pretty smooth! This 5 star is for Mark! Highly recommend going to mark !

Avery is the best sales woman! She is very diligent and thorough with getting you the vehicle you don’t like but LOVE. She made sure I got a vehicle with every feature I needed and even got me a lower APR for a first time car buyer! If you want all of you wants in a car, go through Avery to help you find your perfect match!

Great experience - even though I made an appointment for 8:30 I arrived to 6 other people already waiting in line. I thought "oh no, this is going to take forever" but as soon as 8:30 hit, the 3 service folks moved pepole quickly through the line. The whole team was operating efficiently (adding liners to all cars, getting numbers put in and confirming intake information on each vehicle). I appreciated the communication throughout my service (a 75K tune up and overall check) which took about 5 hours. Overall great service and communication, and more affordable than my husband assumed it would be :) always a plus.

Very friends and efficient staff. Called and made an appointment ahead of time got there on the day and they were ready to take me.

Jason provided me with courteous and timely attention. vehicle service was completed when expected

Good deal, straightforward, professional. I worked with Trent, and I’d recommend him. This is the 2nd Honda I’ve purchased from this dealership. New cars are flying off the lots these days, often with wait lists and deposits. Trent kept me informed about inventory without being pushy, and I was able to get my car without a wait.

Good deal, straightforward, professional. I worked with Trent, and I’d recommend him. This is the 2nd Honda I’ve purchased from this dealership. New cars are flying off the lots these days, often with wait lists and deposits. Trent kept me informed about inventory without being pushy, and I was able to get my car without a wait.

Auto Nation Honda offered great service for a first time car buyer. The process was straightforward, quicker than expected, and allowed reasonable negotiations. I am very happy with my experience and my new vehicle!

BUYER BEWARE!! We should of read the reviews before we purchased my son's car. The car we purchased died after JUST 2 months. The warranty company denied our claim because they stated the engine had not been serviced in a long time. "Prior owner neglected the engine" The management of the dealership told us we had to fight with the warranty company ....the very company they sold us and they will not take responsibility for not doing a basic oil change and basic services to the car to be able to sell the car. This was my Son's first car experience. My son is paying for a car he does not have and no one wants to help us. 😒

Was hard to get someone on the phone in the service center . No phone call back when I left my number . Jason was easy to work with . Car was in for a alignment and recall work .

Experience was great! Got me in and out in the time they quoted! I will always come back!

It was fast, friendly and excellent service.

I purchased my 2017 Honda Ridgeline here (as well as other vehicles in the past) and I get them serviced here. The reason is trust! I value the service that the Service Advisors provide. The online scheduling is easy and convenient. My last service visit was for a recall item, no problems and the wait time was excellent.

Knowledgeable and friendly service Dept. staff. I know my car repairs are done correctly the 1st time.

Great service department. I hate having to take time off work to sit around and have my vehicle worked on. They are always great about letting me drop it off the day before my appointment at the end of my work day and then pick it up at my leisure when its done. Fair prices and prompt service. Takes all the stress out of keeping my daily driver maintained especially considering the high amount of mileage I put on it every year.

They always do a great job getting my car in on my schedule, and being up front and transparent about how long it will take, cost and what to expect. Thank you as always for the great service experience!

My experience with this place was really bad. We brought in our car to sell, they looked at the car and we agreed on price, we started paperwork and we had to wait a little bit to get all the pieces from bank and original dealership. About a week later (time to close the deal) the called us telling us they wouldn’t remember how much they offered and now the price was over 20% less than their original offer. Tried to explain to them that we agreed something else and we would’ve never agreed to sell it for less than that, but there was no case we just wasted our time and effort dealing with an unprofessional and very disrespectful dealership.

Communication was great from scheduling through completion of work. Work was completed in a timely manner.

Still no shuttle due to Covid but service was fast and friendly.

Not bad for a dealer but could be better. My wife recently dropped her car off for Honda recall and they took the whole day and didn’t bother calling after reaching out 4 times for service completion and pick up. Not a big deal at the end of the day, understand labor issues and shortages everywhere. The car also needed new tires and possibly an oil change - since she works and has kid duty would have been nice if they inspected everything and we could have gotten everything done same day to avoid the inconvenience of dropping off the car for the whole day.

They got me in quickly and fixed my tire

You can’t negotiate prices which makes it less of a hassle. I found something wrong with the car I bought that was supposed to have been inspected by their mechanics beforehand. it was even on the checklist that they had inspected it without problems, when there was in fact a problem. I didn’t get a warranty because it was a used car and now I’m stuck paying repairs.

With the state of used and new car availability, We were very happy with the Autonation dealership. They treated us fairly and earned our return business in the future. We are very happy with our 2022 Honda Pilot Trailsport purchase. Shoutout to Jon and Dan!!!

I had a great experience during my appt for my car.

Great experience. They gave me top dollar for my trade and their price on the new car was lower than other dealerships. Everyone was super nice and informative. No one was pushy or awful. The process takes a while but I am not sure there is a way around that. Highly recommend this dealership.

Es el lugar dónde le dan servicio a mi automóvil 🚘

I own a Dodge, but am part of Autonation. They were able to handle my vehicle well, although unable to check battery, they were thorough and very helpful and patient.

Excellent service at 105th AutoNation. Performed multipoint inspection and installed my cargo liner in record time. Outstanding customer service!

Buen servicio

Excelente servicio y excelentes autos 🚘 100% recomendado

Excellent Service!

My 2017 CR-V. Driver side seatbelt would not extend. They did not have part in stock. They provided free loaner for four days.

Kristil is fantastic. Very much enjoy working with her. Wish I could give her 6 out of 5 stars.

Awesome experience Jon Bougeno was super helpful and the process only took a couple hours!!

If you are looking for a Honda or Honda repair, this is the place to go. Have bought from them and the repair shop has taken care of us.👏 Bought a car from Jay and he was easy to work with and very knowledgeable.

Took my Ram 1500 to this site for routine oil change and tire rotation on 1/20. Communication and reminders prior to appointment were good. Upon arrival, my check in was easy and I was given an estimated time for how long my appointment would last. I enjoyed a cappuccino in their clean and large waiting area. Other staff passing by were friendly. My vehicle service was completed about 10 minutes early. In a time where service and communication have gone out the window, this location was courteous, professional and on point. I will return here in the future.

Their service team went above and beyond to get my car back on the road again.

I always receive excellent customer service from the folks at Autonation Honda. They are super friendly and very helpful. They go the extra mile to deliver the best service.

The whole process was smooth and easy, staff was amazing and Carlos Sanchez made things easy to understand and helped tremendously!

Helpful and friendly staff and quick oil change device.

Went to AutoNation Honda on 104th to test drive a used Nissan Sentra after my Altima got totaled earlier in the week. Ended up test driving a few different vehicles and settled on a 2019 Toyota Corolla. I wasn't expecting to get qualified for financing since I had recently lost my job but with a significant down payment, Fab in financing was able to work some magic and get me qualified. Stephan was my salesman and did a fantastic job for me as well. He was great with a no pressure approach. My hat goes off to everyone at AutoNation Honda on 104th and I would highly recommend them to anyone looking for a good used or brand new vehicle.

Work was performed speedily and correctly. Associates were professional.

Great service They answered all my questions and were very patient with me

I’ve leased and purchased 4 Accords at Honda 104. The service has always superb. I’m pleased with Crystal’s friendly smart approach. She treats my car like it’s her own.

Always an easy pleasant experience

Kelly Gardino was awesome the whole time while my van was there. She got it in earlier than my scheduled appointment time, kept me in the loop during the diagnostics, and was very professional and courteous. She should be applauded for the great service and professionalism that she showed. I’ll definitely go to her for future service needs on our van. Thank you Kelly!

I’ve been trying to get my dome light repaired. ! year ago I took it in and was told I needed to replace the dome light. They ordered a new one, and I brought it back a 2nd time and they replaced it. It worked for a couple of weeks and then quit working. I brought it back in for them to fix it, visit #3 and they said it was a loose wire and fixed it. It worked for a few more weeks and the quit working in the same fashion. I called and set up another appointment, took it in and was told the dome unit needed to be replaced again and they would have to order it. This was visit #4. They said the part was in, and I took it in last week to get it replaced, visit #5. After being there for about 30 minutes was told that the part had actually not come in even though it had been previously ordered. So now it is on order and I am to get a call when it comes in and will then schedule another visit to get it installed. I am seriously wondering whether Toyota will fix my Honda.

I purchased my car from here years ago and have had a pleasant experience from that purchase and every service since then. Most recently, I brought my car in for an oil change and inspection and the two gentleman that assisted me were the best! Very friendly and helpful!

Great customer service and quick service.

Sold a car out from under me. Tried to offer a deposit. Filled out the credit app ASAP. They even pulled my credit not bothering to mention someone else was in there looking. I even told the guy earlier in the day that I could pay cash if needed. Only reason I filled out credit app was to secure the car and buy it. They didn’t care so probably won’t care about this review but definitely don’t recommend any business who doesn’t care about their customers. Forgot to mention that the reason I even went in is because he sent me pictures of cars that were in transit but didn’t bother telling me it was already Sold. Lol. Shady. We worked with Carlos but also don’t agree with the crappy management. Edit: at Fowler Honda now, great customer service. Bought a more expensive car. Great salesman. Great customer service. Highly recommend this. Much more professional. They even held the vehicle while we went and looked at a Hyundai to check it out. Call these guys for a Honda!

Kelly was the best! I was in and out exactly as she said. She checked on me and I felt like I was her only customer. She is a good rep for your auto dealership! Thanks, Kelly!

wonderful company great dealership great people

Very nice and professional to work with. Mark was so patient with me I had not bought a car in 14 years. Found me the perfect Honda CRV ex 2022. Happy buyer

Bought a 2021 Pilot and ordered body side moldings. They took quite a while to arrive, but once they did, the service team at 104 got us in quickly and efficiently. Took great care of the car and allowed us the use of a loaner due to all the issues we confronted in getting the side moldings. Great team, great service and I would highly recommend both sales (Jon Bougamo) and service (Jeffrey Sawyer) to anyone interested in a Honda vehicle.

It was a great experience contacting Steve Wise and working with the Team at AutoNation Honda 104! I had a smooth seamless transaction and found my unicorn of cars. I highly recommend taking a look at their inventory and stopping by to see for yourself. The dealership is clean, no pressure from sales people and they work to help you feel comfortable.

I bought a 2019 Ridgline in July. Was told they would fix the scratch down the passenger side of the vehicle and wrote it into the contract. I didn't hear from them until they lost some paperwork and need my signature. I took the paperwork in and asked about getting the scratch fixed and was told they would call me. I took the truck in last week thinking they would fix the scratch. They tried to fill it but only in one spot and made it look worse than it did before taking it in. The salesman tried telling me that he went to bat for me but that's the best they can do. I guess making it look worse than when i took it in is the best they can do..... They also told me their paint guy was very meticulous. I think what he did was a joke. Won't buy another car from them and definitely would not recommend.

Took a long time from booking to accomplishment, but worth it. Busy but paid attention to what I needed and finished on time.

Thank you guys for being such a help getting me into something I really wanted.

They are currently low staffed which did increase my wait time, and even with the pressures of this all of the staff remained helpful and honest about the wait time. They answered my questions and took care of my vehicle with a smile.

I recently moved to Denver and needed to get regular maintenance performed on my 2020 Honda Insight. I had purchased an extended Honda Care maintenance package through the dealership where I purchased my new vehicle. It covers MANY things past oil changes and multi-point inspections. The service manager (along with his employee) argued with me for a few minutes, telling me that I wasn't correct and that my package only covered oil changes and a multi-point inspection. I informed them that I've had my car taken care of by one dealership under this plan, with no problems. He said he would call the dealership to verify this information, even after I showed him my plan directly off the Honda website. When I received my car back 2 hours later, he didn't call the dealership and didn't have the service techs do any of the maintenance they were supposed to for my Honda Care plan. He never changed the service order to go along with my service plan. He informed me that they didn't need to do anything, since everything looked fine (incorrect). I never received an apology for their confusion or mistake, nor did I receive an offer to take care of the other tasks that they should have done under my plan. I will never return to AutoNation 104 - I felt like I was going to a Grease Monkey style place, not a Honda dealership. Furthermore, I will be contacting Honda Corporate to let them know about this situation and my lack of proper service that I paid for under my Honda Care plan.

Ability to speak with service is horrible. I have been trying to speak to someone regarding our vehicle for 24 hours.

I got two of my Honda’s here. Absolutely love how friendly and knowledgeable the staff was. Big shout out to Fab for helping me the perfect car.

My contact with the maintenance and service team went well on Saturday. I arrive VERY early for my oil change, and they took me ahead if my appointed time. This made for a smooth day. Thank you for being do understanding!

The Service Departmernt is exceptional.

Staff are very kind and accommodating! I went on the wrong day for my appointment and they fit me into the schedule for the day so I didn’t have to come back!

They have a friendly, knowledgeable sales staff. They worked with my needs and wants to put me into the best car that I absolutely love!

AutoNation Honda 104 used to have a good service department. Now, they have new and untrained service advisors, have lost many of their mechanics, and have a new service manager. None of these people follow through or do a thorough or good job. It is important to know that a service appointment is now just a five minute appointment to to talk to a service advisor. It is NOT an appointment to get a car looked at or fixed.

It was the BEST car buying experience I've Ever had !!! Carlos is awesome !! The Whole Staff is just incredible . I will be back & Tell everyone about Honda 104

This place makes you feel like family and respects your time

Staff was friendly and helpful. My salesman was Fab and he was polite and helpful during my purchase process. I initially opted not to buy the truck since it was not ready the next week when I intended to pick it up. Fab contacted me and explained that they were waiting for an exhaust part before they sold it to me. I love the truck, it was worth waiting for. It is just what I was looking for and it is hard to find good truck these days. Thanks Auto Nation Honda 104 !

Everyone was very friendly and helpful. Amen was my sales person. He was great. He was not pushy at all. He was very helpful. I really wasn't expecting to buy a car today but I did. I would recommend AutoNation Honda 104 to everyone. Thank you.

We had a great experience there when buying our new Honda CR-V it’s a great car. The process was not stressful and our salesperson Jennifer was helpful and when she could not answer a question she got someone else to answer it for us.

This auto dealer is so much more than the usual sales pitches you get at most dealers. The sales people, the finance people are all looking from the customers' point of view. They are warm, insightful and helpful. I've never experienced such a great experience with an auto dealer before. They are the best of the best!

Had a great experience car shopping at AutoNation! Felt prioritized and communication was great through the process.

Kelly did a great job during my visit to the service department! She answered all my question with a smile.

I am very satisfied with my purchase of new accord sport. Thanks to Amin and Henry, they made the process very easy and quick. I will definitely recommend this showroom to my friends.

The finance process is horrible will never purchase a car from this dealership again

They serviced my car in a timely manner at my appointment time and answered all my questions/concerns I had about my vehicle. They even looked into some history of the available services I had purchased when I bought the vehicle 3 years ago. Everything was very timely and and courteous. It was a very satisfying experience.

My husband and I were very satisfied! As soon as I walked in someone was there to greet and help us. Steve O was awesome, so helpful not pushy and very knowledgeable. If he wasn't sure he would find out for us. The whole process was easy and painless.

My husband and I were very satisfied! As soon as I walked in someone was there to greet and help us. Steve O was awesome, so helpful not pushy and very knowledgeable. If he wasn't sure he would find out for us. The whole process was easy and painless.

Service advisor Jenn was very helpful and accommodating. She has a very nice personality and demeanor. I look forward to working with her in the future.

Stephen was wonderful in that there was absolutely no pressure. The whole experience was nothing like car purchases in the past.

Was a good experience. Salesman patient and understanding.

Was provided useful information, patiently and politely, sufficiently for my maintenance decisions.

all went as promised. Thank you. The check in and out clerks were very pleasant and did their job .

Took my CRV in for a humming sound from my AC. Had received a letter regarding the sound and expected it to be covered. Kept my car for 5 hours, never called with an update. I had to call them. 4 1/2 hours after I had drop my car off they were just getting it to the vehicle. When they called me back 30 minutes later, they said that it was not the engine but the air conditioning and they would have to tear into the entire system to find out what was wrong. They also said that it was not covered. Very hard to understand them and extremely rude

Amazing experience in buying a new car--everything was perfect!

Friendly and helpful staff throughout the purchasing process

No issues whatsoever. Very straightforward. Leo, our salesman was very professional and easy to work with. No issues or gimmicks at the closing. Would definitely go back again

Good responsive service

Efficient and fair. They were very professional and did not waste my time. The offer was what I expected and I sold my car to them.

Very easy and fast service. I have always had a good experience at this facility.

Garrett took very good care of us. He was very personable and followed up all thru the buying process. Everyone we dealt with were friendly. We would recommend Autonation to anyone looking for a vehicle. They followed up with contacting us for the tint on our front windows. The only hitch in the system that needs to be addressed is a person paying cash has to jump thru some hoops to get this accomplished. We love the car and the customer service though.

Garret and John were wonderful and each deserve a 10. As well as the finance department and service

As usual I had great service from friendly and informative staff in a timely manner!! The Best!!

Appointment as expected, completed work sooner than time suggested to complete work and provided current discount available.

Brett was very helpful in answering all of my questions during the test drive and at the dealership. The staff was very friendly and welcoming. No high pressure here. I would recommend this dealership to anyone looking to buy a new car.

Our sales agent was awesome! He went out of his way to speed up the process for us. He was really helpful showing us all the new features on our beautiful new Blue Pearl Honda Accord. This is the second Honda we purchased from this dealership and I'm sure there'll be a 3rd or 4th. Great product, great dealership.

I needed a new car, they had exactly what I wanted. No haggle and the price was fair.

Brett was responsive and professional in his assistance with my new car purchase.

Excellent customer service from all parties involved.

Great service, put the customer first! They’ve got my business over my local dealership!

Great service over all. I provided all, oil full synthetic 0w20, filter and gasket. Waited in customer area and in no time my SUV was ready. The service lady, Annissa Medina, explained the recall issue and time for a service of the rear differential. In addition, I need to have someone explain to me about the ware on my tires. Seems to me to be excessive for the low millage on the vehicle.

Thank you Michael George for all your help and hard work! We really appreciate you taking us to look at Tahoes till we found the one!! Thank you to Steve Wise for the speedy paperwork!

Everyone very friendly and accommodating, repairs were completed timely and price was fair

My wife and I had a 5-star experience working with Lori Persinger at AutoNation Honda 104 when purchasing our new CRV. Lori is highly skilled and actively listened to all of our expressed needs. She was a pleasure to work with and was committed to achieving a successful outcome on our behalf. We got exactly what we had hoped for and our grateful to Lori.

Great experience very professional and all done in less time than promised.

Great! Went to the fast oil change part and only had to wait a short time! Do has a question though, we are having excessive wear on the leather part of the steering wheel and was told it was a wear item and therefore wasn?t covered under warranty! I believe it should be, as it only has 34,500 miles on it! Have a 2014 Civic that had a leather seat wearing out and they replaced it under warranty! Why the difference?

There are not enough "Thank You" for the service I received. Jennifer Tipton was very professional and kind. She was there for me June l920 for major repair. She is a valued employee, treat her well.

The buying process was somewhat easy but then I waited 4 hours to go back and actually deal with the financial portion. The total time spent at the dealership was 6.5 hours.

This review is specifically of the service department on their handling of install of options I purchased on my new 2021 Passport - I continually had to follow up on my own to schedule and check status of the install of the options we purchased with the new car. On the original services date I was notified when I picked the car up that "not all the parts are in" and that I would have to come back to finish the work at a later time. After ~3-1/2 weeks, I called to check status and miraculously the needed parts showed up that day. When I expressed my concerns to the Director of Service, there was no acknowledgement of how this could have inconvenienced me. The service director simply made excuses for his service department not scheduling me the first time when all the parts were in. He also wanted to provide me proof that the parts did miraculously appear at their dealership on the day I called to check in 3-1/2 weeks later. There is a clear breakdown in the AutoNation 104 Honda's Service Departments processes and systems. Getting options installed on a new car purchase should be a fun experience. When the customer has to do all the leg work and has to make more trips to the service department than necessary, it takes the enjoyment out of the new car buying process. I probably would accept the fact that "things happen" had there been 1 ounce of understanding how these mishaps could have inconvenienced me. I would recommend this dealership to a friend to buy from our sales person Jay Dureja however I will recommend they take their service needs elsewhere.

I brought my 2003 Honda in for oil change and yearly inspection. I was treated very nice. I have been taking my car to this dealer since 2004. I have always had good service and they are great people to work with.

one of worst customer experience from the sales guy(I think his name is Ben). I bought vehicle protection plan with lease buyout. Due to Covid-19, I did all paper work remotely. The sales guys was eager to get the paper work done so that he can get his commission. But once I signed the paper works, the issue stared. I could not get a hold of anybody. Even sales manager and finance manager was unresponsive. I was not asking anything extra but copy of contract and vehicle protection. but no one responsive. to them you are just sales $ figure. do not expect any customer support from them. I still have not gotten any info on vehicle protection contract after multiple emails and phone calls.

I am handicapped and they help me with all my needs.

Went in for an oil change and tire rotation and was out in no time.

I usually wait for my vehicle, but noticed the appointment was set as a drop off, so I dropped the car off. Had a few errands to run and by the time I got home the car was done. I have been talking my vehicle here since I purchased it. All associates that I have had contact with are friendly and helpful. Top notch service.

Everyone was so kind and helpful, especially Jennifer. My car is running great and was ready on time. Very impressed with the service.

Service center representatives are very helpful and excellent service.

Very helpful and friendly staff

the interaction with the dealership and the sales agent Brett Gluckler was generally a pleasant and informative experience

Pleasant short wait time. Very courteous and efficient stafg

Best purchase experience. Scott Absher is top shelf. A man of integrity.

Scott Absher and Dan Blatnick made our experience easy. I will be back and I also will recommend this dealership to my friends and family. Thanks Scott and Dan

Scott was a great ! He was very attentive and went out of his way to make the car buying experience great. Highly recommend !!!

The service from Ben and Kristy was stellar! All of my questions were answered and I didn’t feel pushed at all. And I love my new Ridgeline truck. A totally painless experience!

Benjamin did a great job helping us through the buying process. Answered all our questions for both the Passport and the Pilot. Ultimately we decided on the Passport. Great choice for our family. Dan in financing was extremely helpful as well.

As usual the service department did a fantastic job helping me get my car serviced!

The experience was quick and professional. They were honest and up front with me.

Staff was very helpful in meeting service needs on the car.

Kelly in service was absolutely fantastic to work with. I had substantial damage caused by sliding on ice and they had my car for a while. She kept me updated all the time, and made sure I wasn't inconvenienced, I just can't say enough about how sweet and helpful she was. Thank you Kelly!

Came in for my first service. Everyone was informative, efficient and helpful .

My wife's car is a Honda Pilot. I think it's 2015 or earlier. It works fine and our assistant service manager, Kristil, is very nice and helpful. We'll keep it as best as we can for several years, which really helps our money.

This is my second purchase from the dealer. I would still do business in the future if all goes well.

Nathan was great to work with. He asked what I wanted and made sure the vehicle was there for me to see. Even when I changed my mind so many times. He did it all with a great smile. I’ve bought and leased many cars with Honda. With service like this I always come back.. Thank You Nathan I love my new car 😊 What I recommend is the great service

Great experience Happy with my new car .

These folks are typical car salespeople... if you want to spend 30-40 grand without all the time at a dealership wasted, do it where you can take al middle men out. If you want to spend less than 40 grand, these folks do NOT care about you.

Tried to rip me off by saying I needed a new battery. It was a year old with no issues. The week before the car was there for normal service and battery tested fine. I returned for some minor follow up work and they had my car for 3 days and suddenly the battery was dead and needed replacement. They obviously left something on in the vehicle while in their possession and drained the battery. Refused to admit that as a possibility. I stopped by another place and had the battery tested and they said it was good. My advice is to avoid this service department. I know I will.

Tried to rip me off by saying I needed a new battery. It was a year old with no issues. The week before the car was there for normal service and battery tested fine. I returned for some minor follow up work and they had my car for 3 days and suddenly the battery was dead and needed replacement. They obviously left something on in the vehicle while in their possession and drained the battery. Refused to admit that as a possibility. I stopped by another place and had the battery tested and they said it was good. My advice is to avoid this service department. I know I will.

Due to the time of day I arrived (after 5 pm) it seemed to take an excessive amount of time due to the employee to customer ratio. But the people I worked with Steve Wise (Sales) Lauren Oar (Financing) were exceptional.

Customer for over ten years and shall continue to be so for the next (however many the Good LORD allows).

The service was good, and on time. I always send my car to this place.

I went in for an oil change and to get help figuring out what was going on with my rear window washer (the washer fluid wasn't dispensing). I was quoted $100 just for them to look into the rear window situation. They discovered that the washer fluid line somehow came undone and all they had to do was reconnect it - a seemingly easy fix. During their multipoint inspection, they found that my rear brake pads were pretty worn out and in need of being replaced. So since that was going to cost me $400+, they comp'd the $100 rear window charge. While I'm grateful they didn't make me pay that $100 because of my already high bill, that initial quote seemed suspiciously high. Outside of that and my overall wait time being about 3 hours for all of the work to be completed, I don't have any complaints. The waiting area was nice, clean, and spacious.

Absolutely superb customer service. We were helped by Scott Absher and are extremely satisfied with his help in selling us our new car

Was good and reliable

I went to Automation in Thornton, CO twice the first time was to get my car service for a overheating and coolant problem and my representative was Kelly and that was last year. This time I went there because I was having problems starting my car and this time my representative was Krystal. These two women are awesome! They got me in when carmax didn't have time to get my car done right away and they put me into a loaner. They always updated me and kept me into the loop with my car and got my car in and out of there fast. And when they told me when my parts was coming in, it actually came in that day and they installed it. And I got my baby back. Thank you AutoNation employees and the service team, Kelly, and Krystal. Everyone there is Awesome!!!

I just purchased a new vehicle. Everything went smooth.

I went to Automation in Thornton, CO twice the first time was to get my car service for a overheating and coolant problem and my representative was Kelly and that was last year. This time I went there because I was having problems starting my car and this time my representative was Krystal. These two women are awesome! They got me in when carmax didn't have time to get my car done right away and they put me into a loaner. They always updated me and kept me into the loop with my car and got my car in and out of there fast. And when they told me when my parts was coming in, it actually came in that day and they installed it.

I didn?t realize oil changes were just express service and I actually had to make another appointment for my other concerns. That?s inconvenient, but the staff are so helpful and knowledgeable, it is worth the extra effort.

Excellent sales experience !

Awesome experience! I would recommend Nathan to everyone. I wasn?t planning on buying a car but he changed my mind. I love my new car and I?m glad I talked to him.

The staff are professional, friendly and helpful. They have taken good care of our cars for around 20 years -- way back when it was John Elway Honda. They keep car repairs and maintenance affordable. Their waiting room is clean, comfortable, and you can get a hot cup of coffee or tea. Go Honda!

They did a good job repairing my car

The team at this Honda dealership were absolutely stellar. We had the pleasure of working with Scott Absher and it felt like we were buying from family. No over the top sales pitches, no in your face pressuring, just sincere and genuine customer service. Scott walked us through many different options and pricing to meet us where we needed to be. We ended up with a better deal than any other dealership could meet, and took home our new car in lightening time. The paperwork was able to be done at home, and all we had to do was come in to sign. Thanks to the team here for all your help!!! And a HUGE thanks to Scott :)

Kelly in servicing was amazing, she helped me get my car fixed through my warranty at no cost to me! She truly has been a blessing. Thank you to the mechanics who took the time to fix my baby! She is running like a champ now! I am truly grateful for the experience and the time everyone took to get her running like new. Thank you Rae

Was clean and super friendly great experience over all felt very satisfying my car running excellent thank for taking great car of us

Alex our salesperson was very knowledgeable and made the process painless and fun. Definitely ask for Alex if you are looking for a new Honda. Val our finance person was knowledgeable, thorough and very personable. Alex and Val are a fantastic team!

Good experience. Fast service. Excellent customer service.

It was great service done in a quick time and my car looks and runs excellent!!!!

Service writer was very friendly , however she didn't answer my questions about the additional service they wanted to perform. Honda sends out discounts for service that aren't valid when you check out.

I had a horrible experience. First off, I called to schedule an appointment and asked them to order the parts I needed. Side note, just a few months prior I went in for an oil change and they gave me a quote which means they SHOULD have everything they need for me. Well I thought it was strange I didn?t get a confirmation of my appointment. So I called the day of and it turns out my appointment was never scheduled but my parts were ordered. No big deal so I rescheduled for the following week. I then mistakenly went the day before my appointment. When I got there they said sorry we can not fit you in. It?s fine, I made the mistake. At this time I asked the lady to check my parts making sure they got the correct ones and everything was ready for my appointment. Appointment day, I got there 5 minutes early and they were packed so I had to wait 10 minutes to be seen. Then they asked me what I was quoted because they didn?t have any paperwork. Umm it was over the phone I don?t remember the exact amount. I had to wait for the car so I waited 2 hours and after 2 hours the lady comes out and says, ?We don?t have all the parts for your car and I need to bring it the next day!? I was like absolutely not. I came in on my day off I now need to go to work. She was upset I would not reschedule. I took my car and left. After this experience I will never go back to this location. This is just uncalled for to make someone wait 2 hours to tell them you can?t fix the car. Plus I checked the day before to make sure all parts were in and it would be a simple fix. They are so disorganized. How can you schedule an appointment and order parts and not schedule the appointment. How do you know have my quote on file ready to go for my appointment? How can you make someone wait 2 hours before letting them know you are not prepared?

Went in changed oil did all needed done

Caring sales team made for an easier purchase process. Facility was clean and everyone was diligent about wearing masks. I highly recommend you give them a try!

The service was efficient and quick. The technicians were kind and knowledgeable. I appreciated the care and concern taken.

they did a good job on fixing my fog light lens cap that was cracked. It was expensive but felt better to have it fixed than risk getting water inside of it.

Highly, highly recommend! Best car buying experience in a really long time.

Everyone's so helpful and and friendly.

I have purchase a lot of Honda's over the years, I mean a lot. and Wow, a great dealership, from the Management to the lot employees. Can't say enough about them, very friendly staff, and they actually love their jobs and it shows.. Keep it up.. I'll be back when I need another Honda..

I love working with Alex, who gave me the best service any one can give, HONDA itself is no fair with the problems of financial issues of the past, but now realized, to fix the credit, not a problem, BUT probably will not buy a HONDA AGAIN, will now shop around once my CREDIT IS BACK ABOVE 620 or so. NISSAN, TOYOTA, OR SUBURU, will be my next vehicle. I LOVE THE CRV, but its time to move on, thanks for everything HONDA, but after 2 hondas, IM DONE!

Leo and Lauren made my car buying exerience excellent. Leo was knowledgeable and willing to dig around to find answers the my random questions. Easy to work with. I had 5 SUV's picked out to look at and test drove the CR-V first. After that there was no reason to look at the others.

Our salesman Steve Miley was very friendly, knowledgeable and easy to work with.

My salesman Ben was great to work with. Everyone there made the buying process a breeze

Jay was an absolute rockstar and really helped me get into a car I was going to love!

Its a great car I enjoy driving it

Their people and service are great.

Kept me informed of process and made timely repairs. Excellent customer service.

very nice and friendly people to work with. very efficient And Timely. thought I was going to have to wait for an hour or more, but within 15 minutes they had fixed my tire it had a screw in it. there was no charge for the service. I am glad that I am a regular customer.

The car buying process was easy with this dealer. I had Costco pricing, so there wasn't much to do with price negotiation. Mark Hayes was my salesperson, and he took extra measures to be sure my questions were answered. In the end we had a particular car swapped in from another dealership (color preference). That was taken care of the same day. Thanks Mark!

I purchased this vehicle through AAA that uses AutoNation. I never met anyone at AutoNation, but when received, the car was perfect and they helped make the process so streamlined as well. I had no issues with the new car. I have used AutoNation before for vehicle maintenance, and so I would go back to them for more services!

Took longer than expected, because of weather haven?t driven my car to find out if the noise is still there.

they are the best and it is just a pleasure taking my car to those who do their best to make the experience as easy as it can be

I had a great experience buying a 2020 Honda Odyssey from John at AutoNation! He did a great job of listening to my needs and the whole experience felt very safe.

They gave me a discount bcuz they didn't have my oil in stock. Had to wait 2hrs for oil change.

Been waiting on the title clerk to call me for 4 days. Spoke with her on the phone, she said she would call me back, have not heard from her, left her emails as well, won't respond.

Everyone in the service dept. Were very helpful, pleasant, professional.

The buying process was not stressful, due to the calm demeanor and knowledge of the salesman. He answered all my questions and explained things well. I was pleased with my purchase.

The employees I dealt with were AMAZING!!!! Dave Mullen, Michael Williams, and Brad Packer. I will recommend my friends and family to buy a vehicle from Autonation Honda 104.

I love auto-nation Honda! I get my oil change there and they send me notifications when I need my next one done and they do change it within 1 hour so not bad at all. They have kids play area so my 18 mo can play while we wait for the service to get done. People are nice and friendly it makes me feel comfortable.

My service rep, was very attentive! Very friendly, and helpful. Punctual and thoughtful!

Staff knowledge and friendliness. Financial closer was great.

My experience with buying a used car was that the cars are not honestly and thoroughly inspected before going on the lot. Their prices are high. Their customer service is non existent. They will not follow through on promises, even when in writing. Once you are off their lot, you are on your own.

This is the fifth different Honda we have bought from AutoNation Honda there service department is top-notch they took care of my vehicles needs in a timely manner Jennifer Tipton and the rest of the team there are awesome I would always recommend them to friends and family

Cliff was great. He really went above and beyond. However, my accessories installation has yet to be scheduled after almost 2 weeks and no one is getting back to me, so that’s lame.

Sales was great. It?s been almost two weeks and still no one has scheduled to install my accessories.

Our purchase experience was excellent! We greatly appreciated the personal and respectful nature of our salesman, Tom.

We were treated the best here. We trusted Honda and the Salesman brought us our car a hundred miles away. I loved our experience!!

Nathan took great care of us, going above and beyond delivering wonderful customer service. This was our second time back at AutoNation Honda (coming from Loveland) and we won't go anywhere else, it's worth the drive!

Muy buena atención al cliente amables los vendedores ven tus necesidades

Great experience buying a new car. Salesman was cordial, reasonable and a good listener.

Halei Ayala was one of the most pleasant and caring persons I have met at the service counter. She had a warm smile, listened attentively, was efficient in the overall car check at the beginning. She made me feel at ease. I was upset because the nav screen went beserk at night on a narrow lonely and dark highway. The navigation system being whacko was so distracting I could hardly concentrate and dangerous. I was mad at Honda. Halei put my mind at ease!!!!!! I read where this nav screen issue is quite common in later model Honda cars. The fix was a computer update - so why not a recall, Honda?????

They aways take care of us when we go. We've been a customer since 1998. Great people, service, value.

My experience was magnificent. Annissa Medina and she made me feel very very very comfortable and happy. I like her and she incredibly amazing.

People there are very nice, and stick to their word. The finance lady was beyond nice!

We chose to have our new Honda serviced mainly because it is closer to us than the dealer we bought it from. So far they do a good job. We have only had our Honda serviced there twice.

They were very friendly not pushy, the whole experience was comfortable and I am very happy with my new crv

Great experience I would always buy honda it?s best dealership if ever felt wit thanks agai

The salesperson was wonderful. We did most negotiating over email and I just went into the dealership to test drive, sign paperwork, and pay; a quick process. I got a voicemail more than a week ago from the service department letting me know that all of the accessories I ordered were in and I needed to schedule an appointment to have them installed. I called back and left a message and still have not heard back from the service department.

Great place to buy a car. Fabrice treated me well. Very persistent, (which I appreciated) and always respectful of boundaries. Management is top notch. I’d buy from them again in a heartbeat. Great service. Top notch integrity. What car buying should always be like.

Arrived at Auto Nation Honda 104. Met with Service Advisor, Calvin Chu and explained the issues at hand. Vibration on driver side floor also on accelerator, brake pedal and foot rest when car is moving. Having problems with Infotainment center, Radio, shuts off by it's self. All work done in a timely manner, I was called the same day in the afternoon. Calvin explained all that was done. I was very please with my interaction with, Calvin. Thanks for a Great job!

Staff in AutoNation are very helpful and very welcoming.

VERY POOR BUSINESS INTEGRITY! BEWARE!! RUN!! = Shxt SHOW LONG story short, they sold me a used Honda with a "we owe" contract. They did not fulfill that promise and also LIED to me about it. Because of that, they sold me a car that would not pass emissions. Isn't that illegal? Did they care? NO. How convenient that they released the car to me (after supposed delays) after their 5 day warranty window was up. Once you are off their lot, you are SCREWED and they are done with you. They proved to me over and over again that they will not do the right thing. The only thing they are good at is SCAMMING. After I circled back to them about the car not being fixed like they said it was, they (and by they I mean the Sales Manager Christi - my sales guy never returned my calls/texts) escalated the issue by telling me there was now a bigger problem they found that was not there when they were selling it to me. We're talking less than a half of a tank of gas later. This went from a bad CO2 sensor to a busted head gasket to "probably the entire engine is bad". Christi told me that she personally would not have bought the car - but they have it on their lot for sale?? Their way of taking care of me was to give me $1,000 for the $5,000 vehicle I had just bought cash OR take it across the street to Carmax and see what they'll give me for a worthless car I was JUST sold by them. Pass the problem to someone else? They treated me like complete trash. Their solution to the problem is very very telling and an accurate reflection of how they do business. They are not BBB accredited for a GOOD reason. Christi was a brick wall to deal with, kept spitting out the same bullxxxx responses with zero compassion and would not allow me to talk to anyone above her. I left the dealership in tears and somehow Christi found a way to sleep at night - a talent I do not personally have - thank goodness. She had no problem looking me in the eyes and saying I could trust her and then turning around and completely screwing me. Literally handed me keys to the car while it was puffing black smoke and did not blink twice. I really cannot put into words how disgusted I was. Anyhow, some tips: DO NOT TRUST what they tell you AT ALL. It turns out that a new set of spark plugs was all that was needed for my "bad engine". I don't know how they are not experts in their own brand or maybe they knew this and they thought I would cave and put $4,000+ into their pocket. I also don't know how they sold and inspected a ready to go car with bad spark plugs?! I still cannot believe that they acted so foolish over such a small thing. I thank my angels that after months of this going on and a large amount of stress, I still ended up with a good car for me and my kiddos - yay Honda - bad dealership!!! I also cannot believe that they would rather make a small amount of money on me than have me be treated fairly and spreading good word of mouth. ZERO MORALS HERE. Another tip: do not fall for their scare tactics and do get a second opinion. I was able to get more information from Auto Zone's free check engine light reader than the dealer!! WTF Summary - this place is AWFUL. JUST SAY NO. NOT ONLY NO, Hell NO. PS - their prices ARE NOT GOOD anyhow!

They were great with the overall experience, was very pleased.

Came in for a routine oil change, left the shop with electrical problems - doors locking by themselves, car radio turning on and off, my check engine light coming on. Took the car back in the same day and the tech who worked on it wouldn't even come out and talk to me. He used the receptionist as a messenger pigeon to talk to me and basically told me there was nothing he could do. I understand that these techs are busy, but he couldn't take 5 minutes out of his day to take a look at my car. Made another appointment for a full diagnostic, turned out that the guy didn't tighten my battery cables properly. It was the tech's fault, and I had to pay the $100 to get it "fixed". Manager was supposed to call me 2 weeks ago to refund me the money, because I should not be the one having to pay almost $200 for a routine oil change. Surprise! Manager never called back. Interesting note: they sent me a message a few days later saying I missed my appointment (which I didn't) so no customer survey was sent out to me. Very sketchy! NEVER GOING TO THIS LOCATION AGAIN!

Service was done and completed in the time frame given.

Always great service honest good people ❤️😊

I was able to use an oil change coupon which was very helpful. Service was very professional, timely, and completed satisfactorily.

Alignment was done on my car on 25 November 2020 at the AutoNation. Krystal was my service advisor. As as I reached there, she immediately took care of my car. Within one hour my car was ready. When drinving my car, I felt some diffenece. AutoNation is a great place for car services.

We received immediate and excellent service on a recall gear shift knob.

An oil and filter change on my 2011 Accord at my "go to" Honda dealership. Done quickly with no issues and a pleasant experience with service reps.

I'm a return customer, for a reason. I could trust Honda 104 to meet my needs and goals. And, they did. I drove away in a new HR-V

I received notices in the mail that my 2019 Honda Odyssey had 4 recalls that needed attention. I contacted the dealership, they scheduled me quickly. I dropped the Odyssey off at 9 am and picked it up by 2 pm. The check in and check out process went smoothly and the service staff were very friendly , explained the work that was needed and everyone practiced great social distancing.

Great Service and got a free car wash!😀

My wife and I just purchased a 2020 Honda CRV - EX from Auto Nation. Sales Consultant Lori Persinger did a highly professional, outstanding job expediting and guiding our purchase. The process was a smooth and effective. We couldn't be happier. I would highly recommend Lori and her team to anyone.

The buying experience was very fast and easy. Everyone there was very welcoming. I would recommend anyone to Autonation Honda 104. Thank you Nathan Pearce.

Great service and I do recommend but call to schedule your repair, don't try using the website - unless one of the packages it's pushing you to works for you. It didn't work for my repair needs at all.

Their service department is courteous and helpful. Did the maintenance check in a prompt and efficient manner.

The work was extensive but done timely and they gave me a loner car to use during the period off work.

The Honda team gave us a great buying experience. Was focused on our needs and no pushy sales pitches. This is the second new car I am buying from them and will be back in another 10 years to buy my next one. :-)

I had a minor recall for my Accord and it was a quick and easy process.

sales man was very attentive and Did everything you could to make it a great experience

Kristil Gardino is a great service advisor! She always takes care of everything!

I purchased my vehicle from this location two years ago and I still love it! They made the buying process super easy and made sure I got the vehicle I wanted. This facility is always clean and staff is super friendly and helpful. I trust this location with my vehicles maintenance needs.

Such nice and helpful service personnel. I have been coming to this dealership for several years and I've always felt confident that I was getting the best of service.

Took 2018 CR-V EX in for 20K service. Got there 15 minutes before appt. time. Calvin took all my info and said it would be 1 1/2 hours. (Also having cabin filter, air filter, and differential done) Went to waiting area, had a couple coffees, and relaxed. An hour later Calvin came and got me and told me I was all set to go. Very satisfied. Have bought or leased several cars from Honda 104. Only one time had a problem. Other than that one time I have been well taken care of.

I had nothing but good experience at Honda 104. Service was performed in very reasonable time.

Took my cr-v in for service and,as always, had a great experience! Quick, informative appointment and car is running great! Thanks!

As always, the service was excellent. The service advisor seemed very determined to get my car ready for the upcoming winter.

Best service from a car dealer that I can ever recall. I’ll be back!

Kelly at 104th Honda was excellent . Got my car in with a pit stop coupon and was able to fix brakes next day . Was in and out very quickly both times .

Great service! I took my 2017 HRV to have the transmission changed. Jennifer came out to write up my service request and offered me the saving on Honda?s website. I waited in the lobby are while my vehicle was being serviced. The lobby and restroom were very clean.

I shopped at other places. When I made the decision to buy my Honda CRV I knew I would buy at Honda 104. Everyone made me comfortable and customer service is above excellent. Highly recommend purchasing your new vehicle at Honda 104.

I arrived at Auto Nation 104 around 1:51pm September 22, 2020 for a scheduled Oil Change. I explained to the Service Advisor, I have my own oil and filter plus gasket. The location of these items are on the passenger seat. I explained further if a cabin filter is needed to let me know the price and condition of same. No filter needed. The above work to be done was called in the week before and the Service Person advised me that the earliest I could get in was September 22nd and I said OK. The person at the oil change station took my information and wrote her notes down on her hand, I thought that to be a bit unusual. I went into the waiting room and sat there tell the service adviser told me of some items that would need attention at different intervals, mileage wise. Then she presented me with the bill and it was $56 something, I think that price is out of line. She then told me, my oil, filter and gasket had not been used. That she had dropped the "Ball". I asked to see the Service Manager and Please remove your oil and filter, gasket and use mine on the front passenger seat. In the mean time I sat in the waiting area to meet with the Service Manager, I met with the Dave and he explained the problem and the solution to the short fall. Their oil, filter and gasket were removed and mine were used and at No additional cost to me. The service manager apologized to me as did the Lady whom took my order to begin with.

Everyone was extremely helpful and kind. I wish u got a better rate on my loan but that doesn?t change how amazing everyone was.

Great service for oil change and check up. Very professional staff and hassle free.

I was treated great from my first contact with my Sales Consultant by email; then later that day by phone and the next day in person when I bought my car. Sales, Finance and Service representatives were very professional and honored all commitments made during negotiating the sale. I couldn't be happier with my purchase and will recommend AutoNation Honda 104 to all my friends.

Always professional and gets it done quickly! Thanks

I highly recommend this AutoNation, I bought my car in March this year, the people that work here are incredible very pleasant and easy to work with we are very happy with the experience we had here.

Excellent service all the time. They have great professionals working at both the sales and service departments.

The customer service is always great! I love all the employees in the service garage! So helpful & honest! 10/10 would recommend! 💙

Purchased a new Honda CRV and I am happy with everything except the 4.5 hour buying process. We did take a test drive so that took some time but we sat doing nothing for at least two hours. I wasn't trading in a car so they didn't need to drive it, and there was no haggling over the price. They need to streamline the buying process.

My salesperson Fab was amazing. Everything was smoothly from test drive to contract. Brad was amazing as well. I have been test driving the competition for the last month including Toyota and Nissan and they do not come close to Autonation Honda. Neither do their cars. I would definitely recommend this dealership to anyone shopping for a high quality car at a reasonable price.

An oil change took 1 1/2 hours and they didn?t do what I asked On my online scheduling. I had to go ask if they were done. They did not let me know when it was complete.

Received excellent customer service from Mr Calvin Chu ! He was very helpful in answering all my questions.

We had an amazing experience with Cliff. He made the process of buying our new car very easy and smooth. He also had a great attitude and was very helpful with answering any questions we had throughout the entire process.

Had an appointment at 10 AM arrived on time , both techs on computer no one bothered to look up greet me or acknowledge I was there. Another person arrived the same time as me after a few minutes she was finally checked in I continued to wait finally after 10 min I was finally acknowledged no apology for my wait nothing only telling me I was late!!!

Steve Oswald was very professional, courteous, and knowledgeable. He was extremely kind and consideration with dealing with a 75 year old. I would highly recommend him to anyone who wants to purchase a car from AutoNation. He made buying a car a very pleasant event.

The was of getting an appointment when needed as well as the workmanship. It took a little longer than I expected but the did discount the cost for the slight inconvenience. Over all a great experience.

Every time I make an appointment they ?always? want to keep my car the whole day, no matter what the appointment is for. Why? Plus, now they don?t have shuttles to take you back so you?ll have to stay at the dealership The whole day if you don?t have a ride home; and they won?t work with you to get a ride or rental. I use to love them, but now, I feel like they don?t want to take good care of me like they used to. So I canceled my service cause I cannot stay there the whole day.

Quick fast service. Customer waiting area was clean and pleasant. The only dealer I take my car to for servicing.

I am very comfortable with the AutoNation Honda staff. They are professional friendly and helpful. I feel “safe” going there if that makes sense. I trust them. They explain everything very clearly to me. And thumbs up to Sebastian. There are plenty of outdoor places to wait for us customers who would rather be outside while our cars are being worked on. So I chose to wait outside yesterday and decided to take a little walk. I was a distance away from the garage when I heard Sebastian calling me. They had finished my car sooner than expected and Sebastian trekked all the way over to where I was to come get me. He didn’t need to do that but he was just being thoughtful so I could be on my way sooner. That kind of courtesy seems to be standard attitude there. And thanks Sebastian for literally going the extra mile for me.

As usual, service was exceptional and very professional.

I had to have my van towed in the afternoon. They got it checked in and squared away and I got a call next morning telling me what was wrong and an estimate. I gave the approval and they fot it done only a few hours later. This is how service should be!

I was pleased with the sales experience, and AutoNation Honda 104's agreeing to repair a bad motor mount at their cost. I was surprised they had not noticed this issue and repaired it prior to placing this vehicle for sale, as it was very noticeable when test driving. I was not impressed with the finance department as they raised the interest rate on my financial contract, even though I did not finance the vehicle through them, as I used my Credit Union for financing. When I questioned them, they said they had the right to increase the interest rate! My Credit Union stated that they did not authorize the dealership to change the interest rate, and corrected the finance documents. Be Careful of the Finance Department at this Dealership!!!

I sold a used vehicle to Auto Nation. I worked with Steve who was very professional and made suggestions for a smoother process. I also worked with Sara, the GM to which I never expected. She was compassionate about my situation and was fair in regards to the price. They both WOW-d me! Exceptional! Together, they took the stress and pain out of selling a used car.

i had a recent service completed. As always treated with respect and they care. Would recommend them

The salesperson (Michael) tricked me saying he will upgrade my car mats in my next visit (during heated steering wheel upgrade and clear masks upgrade appointment). The upgrade for the heated steering wheel and clear masks happened today but he never honored the deal for car mats upgrade and completely denied it that he said it.

Very Pleased with the experience. Have purchased 5 vehicles through this dealer.

Thank You for all your quick and easy process. I am more than happy with my purchase.

AutoNation Honda 104 was fabulous to work with! I love my new Honda CRV-L!!!

GREAT Guys and Gals at AutoNation Honda 104. Thank you George Michael, Lauren Oar, and Mark for a GREAT car buying EXPERIENCE !!!

First time going to maintenance—good experience.

I lease my car, it?s been a year and a half. The driver side window needed repair. Everything under warranty, no issues so far! Great customer service as always!

The service was done in a day and was honest and less than I expected.

Purchased my vehicle here and have completed all my routine maintenance here. Have always had great service.

Excellent Service. Prompt and Courteous. Great experience!

Super fast and easy oil change this last weekend. They were friendly and clean. I will definitely be coming back here for my next oil change!

I have a 2016 Honda CRV I purchased new here. I’ve been going here to get serviced since and have never been happy with the customer service. Today was my last straw and will never go back again. I have not received any notification telling me they are now by appointment only. Went in for an oil change today with no appointment. When I arrived there were NO cars being serviced and all four mechanics were sitting around. Who knows, maybe all on a break at once. The manager asked what I needed and I told him a routine oil change. He proceeded to tell me they are by appointment only and can get me in tomorrow or Monday. I looked around and said “there’s literally no one here!” He looked at me blankly. I walked out. Times before I’ve stood there for five to ten minutes waiting for someone to acknowledge me. I WILL NEVER GO BACK TO AUTONATION HONDA 104! Found a place closer to my house Oil Me LLC. AMAZING EXPERIENCE! FINALLY A PLACE WHERE THEY STRIVE ON CUSTOMER SERVICE. I WAS IN AND OUT IN 20 MINUTES AND COMPETITIVE RATES.

I have purchased both my cars with this dealership. Also, I bring both vehicles there for service. All very good experiences.

The entire team at AutoNation Honda in Westminster is fantastic! Steve Wise was great to work with and he was quick to answer any and all questions we presented.

My remote start installation was completed as promised by my service advisor Kristil. In fact, it was completed ahead of schedule. Kristil was awesome with keeping me up to date through the entire process.

NEVER EVER COME HERE, there customer service in the service department is HORRIBLE! I was the 2nd of 4 cars that entered the bay for service, I was the last to be served. I had an 8:30 appointment, the guy with the 9:30 got served before me and he was the last car to enter the pay. On a prior service, they charged me for a service that was supposed to be provided under a warranty that I had purchased. If you are looking for customer service, this is not the place to come.

I buy all my products here and their maintenance dept is super.

The service representative Marcus did a great job! It took a little long to diagnose my problems; 2.5 hours instead of 1.5 but once they did they got me in a loaner car which I was able to use for the duration of my service. The staff was very friendly, Marcus explained everything very well and my car was fixed and ready to go in a few days.

Jay was our salesman, he was great! Very knowledgeable about the car oui was interested in! Everyone else was also was very nice, clean place

Susan ( I think) was very pleasant and efficient. She even tried to reach me on my cell to have new filters put in, as they were due shortly. Definitely my place to have my Honda serviced.

Overall great experience. Got a great value on the trade in that we had purchased and serviced at this location 5 years ago. Have told all of our friends and family how wonderful of an experience we have had with this location.

Sales and Finance staff were professional and patient to our questions and needs relating to our car purchase.

My relative had her car serviced there yesterday but doesn't have a FB account. She raved about how positive it was. All she had done was have the oil changed but her son spilled some oil when he was putting a quart in which raised a red flag with them that there might be a leak. The fellow she dealt with, Mr. Chu, listened to her and determined there was no leak and no charge to her for looking at this. She appreciated his integrity and honesty in accessing the situation. The are AAA rated. She will be back the next time she needs to have her car serviced. Kudos to Mr. Chu for being a great employee.

Purchase experience was outstanding and very comfortable. Everyone at dealership was a pleasure to work with at AutoNation 104.

I highly recommend AUTO NATION HONDA to all my friends and family. My car buying experience was like nothing I have encountered before. I felt comfortable with my whole car experience. I am a customer for life.

This was one of the most positive car-buying experiences I've ever had! The sales associate (Fab) I worked with was was the best. He went out of his way every step of the way. Everyone at the dealership was very cautious and took every precaution in regard to the virus.

Fast, friendly, reliable. Great customer service ?

The tech was courteous and the general maintenance was great

I was buying out my leased vehicle. The dealership made the process much easier. The only neg ative was the cost of paperwork handling was too high!

B1 for my 2018 Honda CRV. Everyone was personable, efficient and communicated well. Everything they did for the customer followed Colorado's COVID 19 guidelines.

Great Express Service. I will continue to take my Honda to this facility.

My customer service rep was Jennifer. She was great! Very polite, attentive, professional, and prompt. I felt free to ask questions or request a certain way of returning communication to me, all without feeling like I was burdening her. Everything went smoothly. I have had no issues with my windshield so far. Honda immediately informed me of an unexpected issue with 3 of my tires (nails), gave me their prices and didn't make me feel unappreciated when my husband and I decided to go a different route for tires. I have been purchasing and servicing my vehicles from Autonation 104th for years and have always appreciated their quality of service both automotive and personal.

Excellent experience while having my leased CR-V serviced. Additional ask to check out driver front window, no problem, they looked into and found a cracked piece. Will replace as still under warranty.

I took my vehicle in to get tires rotated and in alignment. I was not even 5 miles away and it started pulling to the right! It felt much better before I even took it in. So now I have to go back again and waste time because I am trying to get on the road to California. This is putting me behind on my schedule. Not happy.

Great staff....very pleasant.

AutoNation Honda 104 was recommended to me when I moved to Denver....particularly their express oil change service. They not only perform that service but check other fluid levels and check out the automobile for other possible issues. I drive very little since I live downtown and can walk to most everything so my car wasn't due for service mileage-wise but hadn't been in for a checkup for quite some time. The service technician performed the oil change and recommended a brake flush and a fuel cleaning service. I want my car to perform well and be reliable so I took the recommendations and had both services performed. The service department was quite busy and I generally wait at the facility during service and while the additional services took some time, they did their best to have my car completed as soon as was possible. I feel confident that Auto Nation Honda 104 will keep my Honda Accord going for many more miles.

I was met with a service advisor as soon I pulled in, she was friendly and helpful. I had a brake flush and it took less than an hour plus I used the 25% off coupon. Everyone had a mask on.

Service was complete and efficient . Advisor was knowledgeable and did an excellent job.

I was treated like I was a VIP. every one is very friendly and very knowledgeable.

Always an excellent experience! They go above and beyond my expectations!

Great place to buy, got a fair price on purchase. We?ve felt good about the trade in

My service advisor did a great job and was awesome!!

In the age of COVID, the last thing you want to worry about is car maintanance, Auto Nation Honda made it easy. I felt confident in their sanitation efforts and the in-person Customer Service was excellent.

They did a very thorough review of my service schedule, and diagnostics. Complete with estimates on all services. Very helpful and friendly service, don't in a timely manner.

service is great. what they quote is what you pay plus there are time they have discounts.

Everyone was friendly and service was quick. I have all of my work done here. I have been comings here for years and really like going there

It was done correctly.

Our salesman Jay Dureja really helped us out with the truck. Good customer service, he's always coming every few mins to check up on us and he's not those pushy sellers.. Overall I'm satisfied.

They have my car done on the estimate time, all my questions were answered Thank you!

The staff was wonderful, made me feel welcome

I have been taking my cars here for years. First I started out with my '15 Pilot, taking it to the service department for all of it's maintenance. I love the guys and gals in there, they take care of you quickly and have always had a smile for me. My favorite part is the courtesy driver Jimmy!!! He is just a delight and being the chatty Kathy that I am I love talking to him on the ride home or back to the dealership! Recently though we had to replace my Pilot due to an accident. Being that I LOVED my Pilot I decided to return to Honda 104th to check out a new Pilot or Odyssey. We used the Costco Auto Program and weren't disappointed. We were given a phenomenal price on top of the Honda loyalty incentive!! Our salesman Jay went above and beyond what I expected and one of the sales manager Christi is now my favorite person there!!! Definitely check them out if your in need of a car or just an oil change!!!

Effective but slow, takes to long to get out. The work was good.

Excellent customer service.. Fast, friendly, informative.